Johannesburg Water has issued its daily water supply system status update for 1 December 2025, warning residents in several regions to expect scheduled interruptions as critical maintenance and infrastructure upgrades get under way.
Region B: Long-Term Reservoir Repairs Underway
Residents in Melville, Emmarentia, Richmond, Greenside, Westdene, Westcliff, Auckland Park and Parktown West will be affected by an extensive maintenance project that begins on 1 December 2025 at 07:00 and is expected to run until 9 April 2026 at 16:00.
All streets within these suburbs fall under the affected zone.
The interruption is due to structural repairs on a leaking reservoir, which will be placed on bypass for the duration of the work.
Johannesburg Water says customers will still receive water, as supply will be routed through bypass infrastructure. The utility emphasises that the long-term repairs will help improve service delivery, enhance supply continuity, and reduce water losses.
No alternative water supply is required for this project.
Region A: One-Day Shutdown for New Infrastructure Commissioning
Carlswald residents will face a full day without water on 3 December 2025, from 09:00 to 16:00, as Johannesburg Water commissions new infrastructure.
Affected areas include:
Carlswald Estate Ext.32, Ext.27, Ext.48, Carlswald A.H, Ext.14, Ext.42 and Ext.54.
All streets in these extensions fall within the planned shutdown.
Unlike Region B, this shutdown will result in no supply during the stated hours. Johannesburg Water has provided alternative water tankers stationed at key points, including:
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Corner Seventh Road & Milford Road
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Corner Eastbourne Road & Norfolk Road
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Corner Guildford Road & Springfield Road
The upgrade is part of efforts to strengthen water security and improve long-term reliability in the fast-growing Carlswald area.
Rand Water Meter Replacement to Affect Orlando and Zuurfontein
In addition to Johannesburg Water’s local work, Rand Water will conduct planned replacements of mechanical meters with magnetic flow meters, impacting supply in parts of ZuurbeKom.
1. Orlando Power Station (South)
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Date: 2 December 2025
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Time: 18:00 – 02:00
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Impact: No water
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Areas affected: Orlando Direct Feed areas including Orlando Power Station, Shell Garage and SARS Complex
2. Roodepoort Deep Township
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Date: 16 January 2026
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Time: 18:00 – 08:00
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Impact: No water
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Areas affected: Areas supplied via the Braamfischerville Reservoir (Braamfischerville Phases 1, 2 and 3)
Rand Water says the upgrades will improve flow metering accuracy and operational efficiency once completed.
Residents Encouraged to Report Any Issues
Johannesburg Water has urged residents to log any water-related faults or emergencies through the following channels:
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Call Centre: 011 688 1699 / 086 056 2874
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SMS: 45201
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Email: Fault@jwater.co.za
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X (Twitter): @JHBWater
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Facebook: Johannesburg Water
As maintenance and infrastructure upgrades intensify across the city, residents are advised to plan accordingly and stay updated through official Johannesburg Water communication platforms.